Medical Coverage

Contacts

Benefits Resource Center

888-857-0352

mlfbenefits@ajg.com

MLF Benefits Team

574-453-4133


Looking for the employee assistance program (EAP) and additional program info?

Medical Plan

Plan administrator:

Anthem / Blue Cross Blue Shield

Website:

Phone:

800-295-4119

Anthem

Anthem Blue Cross Blue Shield: Health Insurance, Medicare & More

Official Site of Anthem Blue Cross Blue Shield, a trusted health insurance plan provider. Shop plans for Medicare, Medical, Dental, Vision & Employers.

Benefits Terms You’ll See During Enrollment

Benefits language can be confusing. Use this page as a quick guide to common terms you may see during Open Enrollment and throughout the year.


What You Pay

Premium / Payroll Deduction
The amount taken from your paycheck to pay for coverage.

Example: If you enroll in medical coverage, your payroll deduction is the amount you pay from each paycheck to keep that coverage active.


Deductible
The amount you pay for certain covered services before the plan starts sharing costs.

Example: If your deductible is $1,500, you may need to pay up to $1,500 for covered services before coinsurance begins. Preventive care is typically covered before you meet the deductible when you use an in-network provider.


Copay
A fixed dollar amount you pay for certain services or prescriptions.

Example: If your primary care visit copay is $35, you pay $35 for that visit. Other services during the same visit, such as lab work, may have separate costs.


Coinsurance
The percentage of covered costs you pay after meeting your deductible.

Example: If your coinsurance is 20%, you pay 20% of the allowed cost and the plan pays 80% after your deductible is met.


Out-of-Pocket Maximum
The most you pay in a calendar year for covered in-network services.

Example: Once you reach your out-of-pocket maximum, the plan pays 100% of covered in-network services for the rest of the plan year. Payroll deductions do not count toward this maximum.

Where You Get Care

In-Network Provider
A doctor, hospital, pharmacy, or facility that contracts with the plan.

Example: Using an in-network provider usually costs less because the provider has agreed to discounted rates with the insurance carrier.

Out-of-Network Provider
A provider that does not contract with the plan.

Example: If you use an out-of-network provider, your costs may be higher, and you may be billed for charges above what the plan allows.

Balance Billing
When an out-of-network provider bills you for the difference between what they charge and what the plan allows.

Example: If a provider charges $500 and the plan allows $300, you may be billed for the remaining $200 if balance billing applies.

Prescription Drug Terms

Formulary
The list of prescription drugs covered by the plan.

Example: Before filling a prescription, you can check the formulary to see whether the medication is covered and what tier it falls into.

Drug Tier
A pricing category for prescription medications. Lower-tier drugs usually cost less, while higher-tier drugs usually cost more.

Example: A generic medication may be Tier 1, while a non-preferred medication or specialty medication may be in a higher tier.

Generic Medication
A medication with the same active ingredient as a brand-name medication.

Example: If your doctor prescribes a brand-name medication, you may want to ask whether a lower-cost generic option is available.


Understanding these terms can help you compare your options, estimate your costs, and use your benefits more confidently. For exact plan details, review your official benefit guide, plan documents, and UKG elections, or contact the Benefit Resource Center.

Enrollment Terms

Evidence of Insurability
A health questionnaire that may be required when applying for certain voluntary benefits, such as voluntary life insurance.

Example: If you request coverage above a guaranteed issue amount or apply after your initial enrollment period, you may need to complete Evidence of Insurability before coverage is approved.

Enrollment Terms

Qualifying Event
A life change that may allow you to update your benefits outside of Open Enrollment.

Example: Marriage, divorce, birth or adoption of a child, or loss of other coverage may allow you to make certain benefit changes during the year.

Contact

Anthem / Blue Cross Blue Shield


Website: anthem.com

Phone: 800-295-4119

Anthem

Anthem Blue Cross Blue Shield: Health Insurance, Medicare & More

Official Site of Anthem Blue Cross Blue Shield, a trusted health insurance plan provider. Shop plans for Medicare, Medical, Dental, Vision & Employers.

Medical Benefits

Your Two Medical Plan Options

MLF offers two Anthem Blue Cross Blue Shield medical plans through the Blue Access® network. Both cover preventive care, hospital visits, doctor visits, and prescriptions. The key difference is how you pay.

Traditional Plan (Premium Plan)

Higher paycheck deduction, lower out-of-pocket costs at time of service. Copays apply for office visits and prescriptions. Eligible for a Health FSA. Not eligible for an HSA.

HDHP Plan (Budget Plan)

Lower paycheck deduction, higher out-of-pocket costs until deductible is met. No copays — you pay full cost until deductible is reached. Eligible for a Health Savings Account (HSA) with MLF match.

Contact: Anthem / Blue Cross Blue Shield | Group #W12978 | (800) 295-4119 | www.anthem.com

Anthem

Anthem Blue Cross Blue Shield: Health Insurance, Medicare & More

Official Site of Anthem Blue Cross Blue Shield, a trusted health insurance plan provider. Shop plans for Medicare, Medical, Dental, Vision & Employers.

Traditional Plan vs. HDHP

* Most emergency room and hospital services will go towards your deductible, coinsurance and out-of-pocket max.

Cost Comparison: Traditional Plan vs. HDHP

How to choose

How to choose

Start by estimating your expected total cost for the year. Think about your payroll deductions, how often you expect to use care, your prescription costs, whether you expect procedures or specialist visits, and your comfort level with paying more when care is received.

Things to consider:

When comparing plans, do not look only at your payroll deduction. Think about your total expected cost for the year.

Payroll Deductions

Deductible

Copays

Coinsurance

Prescription Costs

Out-of-Pocket Maximum

HSA Contribution

Expected Care Usage

Before you choose a medical plan
Review:

  • Your payroll deduction in UKG
  • Your expected doctor visits
  • Your regular prescriptions
  • Any planned procedures, imaging, lab work, or specialist visits
  • Whether you are covering dependents
  • Whether you want access to an HSA
  • The plan’s deductible and out-of-pocket maximum
  • Whether your providers are in-network
Network guidance

Use in-network care when possible
Both medical plans use the Anthem Blue Access network. You usually pay less when you use in-network doctors, hospitals, clinics, and other providers. Out-of-network care is covered at a much lower level and will generally cost much more, and balance billing may apply.

Preventive care services are covered at 100% when you use in-network providers.


What happens when you use care?

Under the Traditional PPO Plan, some common services have set copays, such as primary care visits, specialist visits, urgent care, emergency room visits, and prescription drugs. Other services may be subject to the deductible and coinsurance.

For example, hospital services, radiology, and lab services performed outside a doctor’s office may apply toward the deductible. After the applicable deductible or copay, you may still be responsible for coinsurance or other out-of-pocket costs until you reach the plan’s out-of-pocket maximum.

Under the HDHP, you generally pay the full allowed cost for medical and prescription expenses until the deductible is met, except for covered preventive care. After the deductible is met, you pay coinsurance until you reach the plan’s out-of-pocket maximum.

Always review your official benefit guide, plan documents, and UKG elections for details about how specific services are covered.

Helpful tools

Helpful tools

* Use Anthem tools to estimate costs when available.

Anthem

Anthem Blue Cross Blue Shield: Health Insurance, Medicare & More

Official Site of Anthem Blue Cross Blue Shield, a trusted health insurance plan provider. Shop plans for Medicare, Medical, Dental, Vision & Employers.

* Use FairHealthConsumer.org for general cost estimates.

* Use GoodRx for retail prescription cost estimates. GoodRx estimates do not account for Anthem discounts or negotiated rates.

GoodRx

Prescription Prices, Coupons & Pharmacy Information - GoodRx

Compare prescription drug prices and find coupons at more than 70,000 US pharmacies. Save up to 80% instantly!

Medicare Questions & Support



Medicare can be confusing, especially if you or a covered family member are approaching age 65, retiring, or trying to understand Medicare coverage options.


Gallagher offers access to Medicare advisors who can help Medicare-eligible employees and retirees review coverage options. This resource is provided through Gallagher’s Alternative Health Solutions Medicare advisors.

They can help you understand Medicare basics, compare coverage options, and review plans that may fit your needs and budget.

How to Find Your Benefit documents

Looking for benefit documents?
Log in to UKG, then go to Benefits > Manage My Benefits > Documents to view available benefit guides, plan summaries, notices, and related materials.



Finding Your Exact Plan Details

Your Responsibility: Review and Confirm Your Benefits

Please take time to review your benefit elections and covered dependents to make sure everything is accurate for the upcoming plan year.

Benefits Coverage Elections

Confirm your selected coverage plans are right for you and your family.

Covered Dependents

Verify that all dependents listed on your plan are current and correct.

Accuracy for the Plan Year

Review all details to make sure everything is accurate heading into the upcoming plan year.

Help & support

Need help?
This page is a general overview. Your exact benefits, costs, coverage start dates, and eligibility rules may depend on your employee group, plan election, coverage level, and pay frequency. It is your responsibility to review your benefits, coverage elections, and covered dependents. Review your official benefit guide or highlight document, confirm your elections in UKG, or contact the Benefit Resource Center for help.

Download the UKG app


Benefits Department Contact

Regan Boyn

574-453-4133

Your exact benefit details depend on your employee group. For payroll deductions, coverage start dates, HSA match amounts, and certain life/disability benefits, review the benefit guide or highlight document that applies to you.

Important: Payroll deductions vary by employee group and coverage level. Review your employee-specific benefit highlight or guide before making elections.

This website is intended for illustration and informational purposes only. The plan documents, insurance certificates and policies will serve as the governing documents to determine plan eligibility, benefits and payments. In the case of conflict between the information on this website and the official plan documents, the plan documents will always govern.