Employee Assistance Program & Additional Programs

Contacts

Benefits Resource Center

888-857-0352

mlfbenefits@ajg.com

MLF Benefits Team

Regan Boyn

574-453-4133

Monica Murillo

574-453-4051


The Employee Assistance Program, or EAP, is a confidential resource available 24 hours a day, 7 days a week to help with personal, family, financial, and work-life concerns.

EAP Contact Details Sun Life / Guidance Resources

877-595-5281

www.guidanceresources.com

GuidanceResources Online®

Common reasons to use the EAP


  • Stress, resiliency, depression, and mental health support
  • Relationships, parenting, grief, and life changes
  • Drug or alcohol abuse and addictive behaviors
  • Financial issues, preparing a budget, saving for a large expense
  • Balancing work and home
  • Unexpected personal or family challenges
Guidance Resources

USE EAP SUPPORT FOR:

Stress

Mental health concerns

Family or relationship issues

Grief

Work-life support

Financial or legal concerns

Substance abuse or addiction concerns

Personal challenges


Employee Care Service

Marketplace Care Partners

Maple Leaf Farms is pleased to offer you a personalized and proactive Employee Care Service for you & your immediate family members.

AVAILABLE 24/7

To extend care, concern, compassion, and hope to you and your family in any situation.

VOLUNTARY

To use; you choose if, when and where to engage a Care Partner.

NEUTRAL

From company operations; all conversations you share with a Care Partner are strictly CONFIDENTIAL and will not be revealed to company leaders or anyone else.

NO COST

To you or your family members.

24/7 access to your care team via phone call, video chat, text, or email through the Care Partner App.

Location ID: 128298  |  Available for free in the app store.


Scan the QR code above to download


Meet Your Care Team

1

Stan Hartzler

Chaplain


2

Jamelle Godlewski

Chaplain


3

Tom Hanlon

Executive Director


Discuss Confidential Issues

  • Relationships
  • Parenting
  • Aging Parents
  • Suicide Prevention
  • Discouragement
  • Depression
  • Health
  • Stress
  • Grief
  • Finances
  • Crisis
  • And more

Currently available only in certain locations.

Anthem Wellbeing Solutions

Anthem Wellbeing Solutions

With Wellbeing Solutions, you can work toward your health goals, knowing you are supported and cared for at every step.

Concierge Care & Support

Diabetes, Asthma, Cancer & Other Health Conditions

One-on-one support and care coordination from medical professionals

Guidance for you and your family to navigate the healthcare system

Track progress and rewards through My Health Dashboard on anthem.com or the Sydney Health app

Redeem rewards through the Sydney Health app with a digital gift card

Claim rewards by December 31st each year

You and your covered spouse can earn up to $200 for taking part in a wide variety of condition management, preventive care and wellness activities!


To take advantage of these services, call Member Services, visit anthem.com, or enroll through the Sydney Health App today.

Building Healthy Families

Building Healthy Families

Building Healthy Families provides digital support through Sydney Health or anthem.com for employees and families who are trying to conceive, expecting a child, or raising young children.

The program may include personalized pregnancy support and access to a Family Care Coach.

SNOO Bassinet Program

SNOO Bassinet Program

Maple Leaf Farms may cover up to 6 months of complimentary SNOO rental service for new parents who meet eligibility requirements.


Review your guide for eligibility, deposit, and return rules. For more information contact the company nurses, Benefits Resource Center, or the Benefits Department

Virtual care

LiveHealth Online

Use LiveHealth Online for virtual care

LiveHealth Online provides virtual care for non-emergency medical, urgent care, and behavioral health needs.

Use LiveHealth Online for common non-emergency issues such as:

  • Sinus infection
  • Earache
  • Sore throat
  • Cold or flu symptoms
  • Pink eye
  • Allergies
  • Minor skin concerns
  • Behavioral health visits
  • General urgent care questions

Important reminder

LiveHealth Online is not for emergencies. If you believe you are having a medical emergency, seek emergency care right away

Eligibility may vary

Some programs require enrollment in an MLF medical plan or completion of the benefit eligibility period.


Review your benefit guide or contact the Benefits Team before assuming a program applies to you.

Help & support

Need help?
This page is a general overview. It is your responsibility to review your benefits, coverage elections, and covered dependents. Review your official benefit guide or highlight document, confirm your elections in UKG, or contact the Benefit Resource Center for help.

Download the UKG app


Benefits Department Contact

Regan Boyn

574-453-4133

Monica Murillo

574-453-4051

(Able to provide assistance in Spanish)

Important: To review your benefit premiums, please consult the benefit highlight, benefit guide, or benefits adminstration system before making your elections.

This website is intended for illustration and informational purposes only. The plan documents, insurance certificates and policies will serve as the governing documents to determine plan eligibility, benefits and payments. In the case of conflict between the information in this booklet and the official plan documents, the plan documents will always govern.