Important Contacts

Important Contacts

Contacts
Benefits Resource Center
888-857-0352
mlfbenefits@ajg.com
MLF Benefits Team
574-453-4133
rboyn@mapleleaffarms.com

Have A Question?
When contacting a carrier or benefit provider, have your insurance card or ID card number ready. It may also help to have any related paperwork, such as an Explanation of Benefits, denial letter, receipts, or claim documents.
MLF Benefits Team
Regan Boyn 574-453-4133 rboyn@mapleleaffarms.com
Medical
Anthem / Blue Cross Blue Shield 
800-295-4119 anthem.com
Prescription Drug
Anthem / Blue Cross Blue Shield 
800-295-4119 anthem.com
Telemedicine
LiveHealth Online 
888-548-3432 livehealthonline.com
Dental
Anthem / Blue Cross Blue Shield 
866-589-0578 anthem.com
Vision
Anthem / Blue Cross Blue Shield 
866-589-0578 anthem.com
Employee Assistance Program
Sun Life / Guidance Resources 
877-595-5281 guidanceresources.com
Life / AD&D / Voluntary Benefits
Sun Life 
800-786-5433 sunlife.com
Long Term Disability
Sun Life 
800-786-5433 sunlife.com
Short Term Disability
Maple Leaf Farms Nurses 
574-453-4500 Contact MLF nurse team
Flexible Spending Account
iSolved Benefit Services 
866-370-3040 fsa@isolvedhcm.com
Health Savings Account
UMB Healthcare Services 
855-664-4160 hsa.umb.com
SageView Advisory Group
SageView / Dan Palmer 
844-302-2448 / 260-969-3940 sageviewadvisory.com / dpalmer@sageviewadvisory.co
Retirement Account
Empower Retirement 
855-756-4738 empower-retirement.com
Gallagher
Tracy Cline Tracy_Cline@ajg.com
UKG password help
If you are unable to reset your UKG password and need assistance, contact the benefits department.
Benefit Resource Center
Benefit Resource Center
Benefit Support Is Here!
We're pleased to offer year-round, personalized support to help you understand and manage your benefits.                               
888.857.0352
mlfbenefits@ajg.com
Monday–Friday | 8 a.m.–6 p.m. CT / 9 a.m.–7 p.m. ET
Conversations Are Confidential
Translation services are available for non-English speakers.
Benefit Resource Center representatives can help you with:
Benefit and coverage questions
Enrollment and life event support and navigation
Understanding eligibility rules and costs
Carrier contact information and warm transfers
Help finding in-network providers
Help & support
Need help?
This page is a general overview. Your exact benefits, costs, coverage start dates, and eligibility rules may depend on your employee group, plan election, coverage level, and pay frequency. It is your responsibility to review your benefits, coverage elections, and covered dependents. Review your official benefit guide or highlight document, confirm your elections in UKG, or contact the Benefit Resource Center for help.
Benefit Resource Center: 888.857.0352 | mlfbenefits@ajg.com
Monday-Friday, 8 a.m.-6 p.m. CT / 9 a.m.-7 p.m. ET
Conversations are confidential. Translation services are available for non-English speakers.
Next step: Review the official guide or highlight document that applies to you, confirm your elections in UKG, and contact the Benefit Resource Center if you need help understanding your options.
UKG Benefits Login
FAQ's
Download the UKG app
Apple App Store
Google Play Store

Benefits Department Contact
Regan Boyn
574-453-4133
rboyn@mapleleaffarms.com
Your exact benefit details may depend on your employee group. For payroll deductions, coverage start dates, HSA match amounts, and certain life/disability benefits, review the benefit guide or highlight document that applies to you.
Important: Payroll deductions vary by employee group and coverage level. Review your employee-specific benefit highlight or guide before making elections.
This website is intended for illustration and informational purposes only. The plan documents, insurance certificates and policies will serve as the governing documents to determine plan eligibility, benefits and payments. In the case of conflict between the information in this booklet and the official plan documents, the plan documents will always govern.