
Contacts
Benefits Resource Center
888-857-0352
mlfbenefits@ajg.com
Benefits can be confusing. Use this glossary to understand common terms you may see when comparing plans or using care.
The amount you pay from your paycheck to be enrolled in medical, dental, vision, or other benefits.
The amount you pay before the plan begins to pay for certain covered services.
A fixed dollar amount you pay for a covered service or prescription.
The percentage of covered costs you pay after meeting applicable deductible requirements.
The most you pay in a plan year for covered services before the plan pays 100% of covered expenses.
Doctors, hospitals, clinics, and other providers that have an agreement with the plan. You usually pay less in-network.
Providers that do not participate in the plan’s network. You usually pay more out-of-network.
When a provider bills you for the difference between the provider's charge and the allowed amount.
A list of prescription drugs covered by the plan.
A medication with the same active ingredients, dosage, and strength as a brand-name medication.
A prescription drug preferred by the plan based on effectiveness and cost.
A medical questionnaire or documentation of good health that may be required for certain insurance coverage.
A statement from the carrier showing services received, what the plan paid, and what the member may owe.
A Flexible Spending Account used to pay certain eligible out-of-pocket health or dependent care expenses with pre-tax dollars.
A Health Savings Account available with the HDHP that can be used for eligible health expenses and can roll over year to year.
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This page is a general overview. Your exact benefits, costs, coverage start dates, and eligibility rules may depend on your employee group, plan election, coverage level, and pay frequency. It is your responsibility to review your benefits, coverage elections, and covered dependents. Review your official benefit guide or highlight document, confirm your elections in UKG, or contact the Benefit Resource Center for help.
Your exact benefit details may depend on your employee group. For payroll deductions, coverage start dates, HSA match amounts, and certain life/disability benefits, review the benefit guide or highlight document that applies to you.
Important: Payroll deductions vary by employee group and coverage level. Review your employee-specific benefit highlight or guide before making elections.
This website is intended for illustration and informational purposes only. The plan documents, insurance certificates and policies will serve as the governing documents to determine plan eligibility, benefits and payments. In the case of conflict between the information in this booklet and the official plan documents, the plan documents will always govern.
Wait, what does that word mean?