
Contacts
Benefits Resource Center
888-857-0352
mlfbenefits@ajg.com
MLF Benefits Team
Regan Boyn
574-453-4133
Monica Murillo
574-453-4051
Several apps and online tools are available to help you enroll in benefits, find care, view coverage information, manage accounts, and access support. Use this page to understand which tool to use and when.
Enrolling in benefits, reviewing current elections, updating beneficiaries, viewing pay information, and making permitted life event changes
Medical, prescription drug, dental, and vision coverage information; claims; ID cards; provider searches
Finding care, viewing health plan details, accessing digital ID cards, tracking wellness rewards, and using Anthem Wellbeing Solutions
Virtual medical, urgent care, and behavioral health visits
Health Savings Account access and management
401(k) retirement account access and beneficiary updates
Employee Assistance Program support
Help understanding benefits, costs, eligibility, life events, and finding the right carrier or tool
888.857.0352 | mlfbenefits@ajg.com
UKG is where employees review, enroll in, and update benefit elections during open enrollment or when a permitted qualifying life event occurs.
Enrolling in medical does not automatically enroll you in dental, vision, or other benefits. Each benefit must be elected separately.
Use Anthem for medical, prescription, dental, and vision information
Anthem is the carrier resource for medical, prescription drug, dental, and vision questions.
Use Anthem to:
Sydney Health gives employees a convenient way to access Anthem health plan information, find care, and use wellness resources.
Wellness rewards reminder: If you participate in eligible wellness activities, track your progress and redeem rewards through Sydney Health or Anthem resources. Rewards must be claimed by the deadline listed in your benefit materials.
Use LiveHealth Online for virtual care
LiveHealth Online provides virtual care for non-emergency medical, urgent care, and behavioral health needs.
Use LiveHealth Online for common non-emergency issues such as:
The contact tables list LiveHealth Online for telemedicine support.
LiveHealth Online is not for emergencies. If you believe you are having a medical emergency, seek emergency care right away
Use UMB for your HSA
UMB is the Health Savings Account administrator. Employees enrolled in the HDHP may be eligible to contribute to an HSA.
Access your HSA. View account balance. Review transactions. Manage HSA funds. Use HSA tools and account information.
UMB Healthcare Services
Phone: 855.664.4160
The contact tables list UMB Healthcare Services for Health Savings Account support.
Set up your HSA as soon as you are covered by the HDHP. Expenses incurred before the HSA is set up generally cannot be turned in.
iSolved Benefit Services is the Flexible Spending Account administrator.
iSolved Benefit Services
Phone: 866.370.3040
Email: fsa@isolvedhcm.com
FSA elections generally do not roll over. If you want to participate for the new plan year, make a new election during open enrollment.
Empower is the retirement account provider.
Use Empower to:
Stress
Mental health concerns
Family or relationship issues
Grief
Work-life support
Financial or legal concerns
Substance abuse or addiction concerns
Personal challenges
Use the EAP for support with:
Not sure which app or tool to use?
Start with the Benefit Resource Center. They can help you understand your benefits, find the right carrier contact, and get connected to the right resource.888.857.0352 | mlfbenefits@ajg.com
Need help?
This page is a general overview. It is your responsibility to review your benefits, coverage elections, and covered dependents. Review your official benefit guide or highlight document, confirm your elections in UKG, or contact the Benefit Resource Center for help.
Benefits Department Contact

Important: To review your benefit premiums, please consult the benefit highlight, benefit guide, or benefits adminstration system before making your elections.
This website is intended for illustration and informational purposes only. The plan documents, insurance certificates and policies will serve as the governing documents to determine plan eligibility, benefits and payments. In the case of conflict between the information in this booklet and the official plan documents, the plan documents will always govern.
Apps & Tools